Privacy Policy

Last updated: 2025-05-02

1. Introduction

We (MyCatsHome or "we") respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you use our website and services, and about your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

We encourage you to read this policy carefully to fully understand how we process your data. This privacy policy applies to all personal data collected through our website, email, social media, or other digital channels.

2. Data Controller

Under GDPR, we are the data controller of your personal data. If you have any questions about this privacy policy or how we process your personal data, please contact us:

MyCatsHome
Email: [email protected]
Phone: +41 79 539 72 86

3. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

3.1 Identity Data

Includes first name, last name, username or similar identifier, date of birth, etc.

3.2 Contact Data

Includes billing address, delivery address, email address, and phone numbers.

3.3 Financial Data

Includes payment card details (we do not store complete payment card information, which is processed by our payment processors).

3.4 Transaction Data

Includes details about products you have purchased and payment details.

3.5 Device Data

We will retain device data in our database for the duration of the device's operation.

4. How We Collect Data

We collect your personal data through the following methods:

- Direct Interactions: You may provide identity, contact, and financial data when you create an account, purchase products, fill out forms, or communicate with us.
- Automated Technologies: As you interact with our website, we automatically collect technical data about your device. We use cookies and similar technologies to collect this data.
- Third Parties: We may receive personal data from various third parties and public sources.

5. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have given consent to the processing of your personal data.

6. Data Sharing

We may need to share your personal data with the following parties:

- Internal third parties: Other companies in our group.
- External third parties: Including service providers (such as payment processors), professional advisors, tax and regulatory authorities, etc.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

7. International Data Transfers

We work with suppliers located outside of our primary jurisdiction, which means your data may be transferred to other countries or regions. When we transfer your data, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

- Using standard contractual clauses (SCCs) approved by the European Commission with the data recipient.
- Transferring data to countries that have been deemed to provide an adequate level of protection.
- Using approved certification mechanisms, such as the EU-US Privacy Shield (where applicable).

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

10. Your Legal Rights

Under data protection laws, you have specific rights regarding your personal data. These include:

- Right to Access: You have the right to obtain a copy of your personal data that we hold.
- Right to Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (Right to be Forgotten): In certain circumstances, you have the right to request the deletion of your personal data.
- Right to Restriction of Processing: In certain circumstances, you have the right to restrict our processing of your personal data.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to have it transmitted to another controller.
- Right to Object: In certain circumstances, you have the right to object to our processing of your personal data.
- Rights Related to Automated Decision Making and Profiling: You have the right not to be subject to a decision based on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

11. Contact Us

If you have any questions about our Privacy Policy, please contact us:

MyCatsHome
Email: [email protected]
Phone: +41 79 539 72 86